Process Design Experience

Implementation Process

Exigo Office


Analyzed, Designed, Implemented, and Maintained the Client Implementation Process from Sales to Maintenance.  

Custom Programming

Exigo Office


Analyzed, Designed, Implemented, and Maintained the Work Flow  Process for the Custom Programming Team. 

Originations Process

Exeter Finance


Introduction of a new automated Loan Originations System required the alteration of Process for multiple Business Units. 

Uber Loan Partnership

Exeter Finance


Designed, Implemented, and Maintained a work flow process for the Originations and Servicing of all loans via the Uber Partnership.  

Ally Bank Partnership

Exeter Finance


Analyzed existing Process with Ally Bank and implemented changes to increase partner and end user Satisfaction.  

Mergers & Aquisitions

Bank of America


Completed numerous Mergers that required changes to People and System Processes.  Analyzed, Designed, and Implemented changes.