Analyzed, Designed, Implemented, and Maintained the Client Implementation Process from Sales to Maintenance.
Analyzed, Designed, Implemented, and Maintained the Work Flow Process for the Custom Programming Team.
Introduction of a new automated Loan Originations System required the alteration of Process for multiple Business Units.
Designed, Implemented, and Maintained a work flow process for the Originations and Servicing of all loans via the Uber Partnership.
Analyzed existing Process with Ally Bank and implemented changes to increase partner and end user Satisfaction.
Bank of America
Completed numerous Mergers that required changes to People and System Processes. Analyzed, Designed, and Implemented changes.